Frequently Asked Questions

Q: Who is Ciroos?

Ciroos provides an AI SRE Teammate for site reliability engineering (SRE), IT Operations, and DevOps teams. Built with advanced AI reasoning capabilities, the Ciroos platform slashes mean time to resolution (MTTR) from hours to minutes and reduces toil for SREs by orders of magnitude.

The Ciroos multi-agentic system empowers teams to answer difficult questions during investigations, detect anomalies before they become incidents, and remediate issues across hybrid, multi-domain environments. Today, Ciroos is deployed in complex enterprise environments where customers realize dramatic value from day one.

Q: How do you pronounce Ciroos?

Ciroos is pronounced as “sai-rose.” The name is inspired by the Latin word Cyrus, which means “sun.”

Q: What is an AI SRE Teammate, and why is it necessary?

Operating production systems at scale is harder than ever. Runbooks are often outdated or missing altogether, and critical expertise is locked away in silos—either with a few senior practitioners, scattered across teams, or buried as tribal knowledge. Telemetry from different systems and domains is distributed across different tools. As a result, SREs are buried in toil—drowning in alerts, juggling dashboards, and wading through endless streams of telemetry from multiple systems just to pinpoint the cause of an issue.

Ciroos applies modern AI techniques to observability and operations. The “AI SRE Teammate” approach combines what humans do best—context, judgment, and domain expertise—with what AI does best—analyzing vast amounts of data at scale with objective reasoning. Purpose-built for Site Reliability Engineers, the Ciroos AI SRE Teammate reduces toil, accelerates root cause analysis, and provides a reliable partner that strengthens and extends the capabilities of every SRE team.

Q: What pain points does an AI SRE Teammate alleviate?

An AI SRE Teammate alleviates the following:
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● Elongated MTTR: Root cause analysis in complex enterprise environments often takes hours of manual investigation.
● Wasted Expertise and Toil: Senior SRE talent is drained by repetitive tasks, “swivel chair” or dashboard-centric “click operations”.
● Developer-SRE Bandwidth Gap: AI coding tools have accelerated development cycles, amplifying the operational load on SRE and DevOps teams.
● Cross-domain Dependencies: Even with extensive telemetry, investigations stall when issues span multiple domains due to expertise gaps.

Q: What benefits does Ciroos AI SRE Teammate provide customers?

In real-world customer deployments, customers typically see a 10x improvement in reduction of MTTR. The improvement is even more pronounced when human hand-offs cross organization/role boundaries for issues that cross domain boundaries. For example, in one of the customer deployments, an incident that lasted over 5 hours was diagnosed in less than 10 minutes accurately by Ciroos.

Q: Does Ciroos AI SRE Teammate have any enterprise integrations?

Ciroos integrates with the tools below that teams are already using in their day-to-day operations, allowing operations teams to maximize the ROI of their existing stack and minimize any changes to their current workflows. Below is a sampling of integrations:

● Observability: Datadog, Dynatrace, Elastic/OpenSearch, Grafana, Loki, Prometheus, Splunk
● Ticketing systems: Jira, ServiceNow
● Paging systems: Everbridge xMatters, PagerDuty
● Collaboration: Microsoft Teams, Slack
● Cloud providers: Amazon Web Services (AWS), Google Cloud and Microsoft Azure

Q: How does Ciroos AI SRE Teammate help SREs manage incidents?

Ciroos assists SREs in two modes—automatic and human-prompted—covering both reactive and proactive use cases:

● Automatic Mode: When an observability tool triggers an alert (e.g., a service level objective or health rule violation), Ciroos begins investigation before anyone is paged. It processes all available telemetry, determines the root cause, identifies the change set that introduced the impact, and provides actionable recommendations—often resolving or containing issues before a war room call is even necessary.
● Human-Prompted Mode: SREs and other users can also engage Ciroos on demand. When they observe anomalies or suspect abnormal behavior, they can prompt Ciroos to investigate the environment, surface the underlying cause, and guide remediation.

Q: What are the different modes of assistance that an AI SRE system can offer SREs?

A well-designed AI system can assist SREs with three distinct modes, thereby allowing teams to adopt AI at the pace that best fits their maturity and comfort level:

1. Automate — AI executes well-defined tasks at scale, reducing manual effort.
2. Augment — AI enhances human decision-making by analyzing large datasets and enabling richer investigative workflows.
3. Autopilot – AI autonomously completes the job end‑to‑end once the user is ready to delegate control.

Q: Is Ciroos AI SRE Teammate extensible for custom AI agents?

Yes. Ciroos natively supports the Model Context Protocol, Agent2Agent (A2A) protocol, and the AGNTCY project. This extensibility empowers customers to leverage the broader ecosystem of agentic AI innovations—whether by building their own specialized agents or adopting agents from other vendors—while ensuring seamless interoperability across platforms.

Q: Who are the founders of Ciroos?

Ciroos was founded by Ronak Desai (CEO), Amit Patel (CTO and VP of Engineering) and Ananda Rajagopal (CPO), who have successfully scaled businesses from zero to $5B+. The Ciroos founding team has deep domain expertise across AI, observability, and distributed systems, and includes leaders and innovators with prior stints at Cisco, AWS, Gigamon, Palo Alto Networks, VMware and others, with a collective 87 patents.

Q: When was Ciroos founded?

Ciroos was founded in February 2025.

Q: What industry recognition has Ciroos received?

Ciroos was selected by Constellation Research for the 2025 Constellation ShortList™ for top vendors in Observability. This selection was backed by the firm's conversations with early adopter clients, independent analysis and briefings with vendors and partners.

Q: How much funding has Ciroos raised?

To date, Ciroos has raised a $21 million seed funding round led by Energy Impact Partners and angel investors.

Q: How can I see a demo of Ciroos?

You can contact us at ciroos.ai/request-a-demo to schedule a personalized demo and learn how Ciroos can assist your SRE team.

Q: How can I stay updated?

You can follow us on our LinkedIn, X, YouTube, and Instagram accounts to stay in the loop on our latest announcements.